Documentation

Vaani Labs Docs

Everything you need to build, deploy, and scale AI voice agents with Vaani Labs.

Quick Start

Get your first AI voice agent up and running in under 10 minutes.

  • Create an account and get approved
  • Set up your first conversation flow
  • Configure your Twilio number
  • Make your first AI-powered call

Voice Agents

Learn how to configure and customize AI voice agents for different use cases.

  • Agent personality and voice settings
  • Multi-language configuration
  • Conversation flow builder
  • Handling edge cases and fallbacks

API Reference

Integrate Vaani Labs into your existing systems with our RESTful API.

  • Authentication & API keys
  • Calls API — initiate and manage calls
  • Leads API — CRUD operations
  • Flows API — manage conversation flows
  • Webhooks — real-time event notifications

Integrations

Connect Vaani Labs with your CRM, helpdesk, and marketing tools.

  • Salesforce integration
  • Zoho CRM integration
  • Freshworks integration
  • Custom webhook integrations
  • CSV bulk import for leads

Security & Compliance

Understand our security practices and compliance certifications.

  • Data encryption standards
  • SOC 2 compliance overview
  • TRAI compliance guide
  • Data retention policies
  • Access control & RBAC